A practical Excel template to log repeated faults, identify root causes, and turn incident patterns into corrective actions — built for accountants, data analysts, and operations teams who need fast, reliable tracking without heavy ticketing systems.

Turn raw case logs into a clear, actionable workload distribution plan — allocate tasks, measure cases per employee, forecast capacity, and improve productivity using a ready-to-use Excel workbook designed for service centers and call centers.

A ready-to-use Excel support team performance template to track completed, closed, and overdue requests per employee — designed for managers, accountants, and data analysts who need clean daily visibility and fast reporting without heavy systems.

A ready-to-use support team training plan in Excel to structure communication and problem-solving skill development, track progress, and produce management-ready reports — built for accountants, data analysts and companies that manage operational training using Excel.